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FAQ 

What is the SEER Rating The SEER (Seasonal Energy Efficiency Ratio) is how the efficiency of your heating and cooling equipment is measured. The SEER is the amount of cooling your system will deliver per dollar spent on electricity, as compared to other systems. For example, a 3-ton unit may have a SEER efficiency rating of 13, 14, of 15. The higher the SEER, the more efficient the system will be. The SEER rating of any given unit can range anywhere form 13 to 21.
HVAC Means? Heating, Ventilation and Air Conditioning.
What does our Diagnostic Charge include? To figure out the source of your problem, we run a series of diagnostic tests on your HVAC system. This requires a trained technician with all their tools to see what the issue truly is. The amount of time it takes depends on the true nature of the problem. Since this requires labor and tools, we have to charge for this service. Our diagnostic charges are not waived when we do repairs.
What is the lifespan of an HVAC unit? Modern air conditioners can last between 15-20 years, and older air conditioners last around 10-12 years. However, for your equipment, it may differ. Variables that affect life expectancy include the type of system, climate and the regularity of routine maintenance.
How often should I change my air filters? Having your filters changed on a regular basis will ensure your system operates at peak levels and provide you with greater indoor air quality control. Changing your filters regularly will also minimize the amount of dust particles, germs, and allergens floating around your home and do you have pets? Most air filters are recommended changing every 30-60 days depending on those factors.
What type of filter should I use? Standard filters work to keep your system and its ductwork clean, but they can only do so much to improve indoor air quality. A media air cleaner does a much better job of trapping small particles. It rests between the main return duct and the blower cabinet and will improve dust and particle removal up to seven times more effectively than a standard filter. Upgrading to a pleated media filter will remove everything from dust to airborne viruses from the filtered air. Always choose a filter that matches your blower's capacity. If you have washable filters, you should clean them once a month during periods of heavy use.
How do I know what direction to put my filter in? The arrow indicates air flow direction. The arrow should always be pointed toward the furnace/air handler.
Why should I have regular (or preventative) maintenance? Your heating and cooling systems work incredibly hard to perform their functions for your home every day. The constant stopping, starting and continual operation can wear down any machine. HVAC systems are made up of many or multiple of moving parts and use a great deal of energy. However, by performing regular maintenance, you can maximize the lifecycle of your heating or cooling unit and guard against many common equipment failures. Maintenance also can uncover small problems that could result in much bigger problems later on.
How often should I have a maintenance performed? You should get HVAC maintenance done at least two times every year. The best times of the year are spring (before the AC season) and fall (before the heating season).

PART TERMS

Air Handler & Furnace:

Air Handler is the indoor unit that circulates the conditioned air throughout the house that comes from an outdoor ac unit. The major difference between a gas furnace and an air handler is that the furnace uses natural gas or propane to heat the home and an air handler is all-electric.

Blower Motor:

A blower motor is the component within a HVAC system. Blower motor is the heating and cooling systems component that sends conditioned air from the furnace, heat pump, or air conditioner into the home. Once the system heats or cools the air, the blower motor forces it through the duct system and out the vents in rooms throughout the house. There are two main types of blower motors. 1. Single-speed 2. Variable-speed motors.

Capacitor:

A device used in most HVAC equipment to assist compressors and motors with starting and running effectively. It stores electrical energy in an electric field. Capacitors are one of the most common parts that to be replaced on residential air conditioning systems.

Compressor:

This is the heart of an air conditioning or heat pump systems. It is part of the outdoor unit and pumps refrigerant to the cooling requirements of the system. The compressor is durable but needs to be services at least twice a year during routine maintenance.


Condenser:

A condenser (or AC condenser) is the outdoor portion of an air conditioner or heat pump that either releases or collects heat, depending on the time of the year. A condenser's function is to allow high pressure and temperature refrigerant vapor to condense and eject heat.

Condenser Coil (or outdoor coil):

In the air conditioner the condenser coil is made of copper and holds the refrigerant in its liquid form. The compressor increased pressure on the gas. This causes the gas to condense into a liquid state. As the refrigerant changes into its liquid state, the refrigerate releases the heat that it contains. In a heat pump system, the coil absorbs heat from the outdoors.

Condenser Fan Blade:

The fan that circulates air over the air-cooled condenser. When the condenser fan is well-maintained, it prolongs the life of the entire HVAC unit. It is important to keep the fan in good repair.

Condenser Motor:

A condenser fan motor is part of your HVAC system that is located withing the condensing unit. While the condenser unit works to cool the air conditioner while it’s running, the fan motor functions to blow the air through the condenser coils to convert hot, refrigerant gas into a cool liquid. As the fan blades turn, your air conditioning unit will continue to blow cool air in the entire house. Thus, it is important to maintain the fan motor to keep up the cooling process.

Contactor:

Contactor is an electrical device which is used for switching an electrical circuit on or off.

Drain Pan:

Also referred to as a condensate pan. This is a pan used to catch and collect condensate.

Drier:

Filter driers are devices used in a HVAC system that are a combination of filter and dryer (or drier). A filter is used to remove any particle such as dirt, metal or chips from entering the refrigerant flow control.

Filter:

A device used to remove dust and other particles from air for the purposes of reducing the load on the respiratory system and to protect the HVAC equipment. Filters vary greatly in particle arrestance; the higher the MERV rating, the better the filter.

Freon:

Refrigerant is a chemical that produces a cooling effect while expanding or vaporizing.

Ignitor:

Ignitor is the part of your heater that turns fuel into heat. Your ignitor lights the burner, sparking the combustion process

Relay:

Relay used to send electrical power to the air conditioning compressor, and air conditioning compressor clutch when the system is turned on.

Sequences:

Sequencer is essentially a series of conduits that prevent the voltage from entering the electric furnace from turning on all the heating elements at one time. The heating elements are the electrical coils that warm up as electricity passes through them; they're what actually heats the air.

Switch:

An HVAC wet switch/float switch, also known as a condensate overflow switch, serves to prevent this pan from overflowing if the AC drain stops working properly.

Thermal Expansion Valve (TXV):

Regulates refrigerant flow into the evaporator.

Thermostat:

Thermostat is a device that monitors the indoor temperature and automatically adjusts your heating or cooling system to maintain the desired level.

Transformer:

Transformer is a device which can increase or decrease the voltage of an alternating current or AC. It is a passive device which transfers electrical energy from one circuit to another.